• Fuel surcharge
• Parking fees
• Entry or admission fee
• WiFi
• Goods & services tax

What's Included

• Pickup from SkyCity Hotel, Auckland CBD
• Auckland CBD hotel drop-off
• Professional local driver-guide
• Comfortable air-conditioned vehicle
• Waitomo Glowworm Caves or Ruakuri Cave admission
• Otorohanga Kiwi House admission

Excluded in the package:

• Lunch, Coffee, tea and other beverages are excluded
• Other language guide will incur additional cost (a week prior notice)

Before booking, travelers should consider the following:

• Inclusions and Exclusions: Ensure clarity on what is included in the tour package (e.g., attractions, meals, refreshments) and any additional costs or optional activities not covered.
• Tour Itinerary and Schedule: Review the detailed itinerary, including departure and return times, duration of each activity, and any potential deviations from the planned schedule.
• Physical Requirements: Check if the tour involves walking, climbing stairs, or other physical activities, and assess if it suits your physical fitness level. This package requires to walk down stairs and get into a boat.
• Language of Guided Tours: Confirm that the guided tours are conducted in a language you are comfortable with, typically English.
• Cancellation Policy: Understand the tour operator's cancellation policy, including deadlines for cancellations, penalties, and refund processes. No refund for cancellation less than 72 hours.
• Weather and Clothing: Check the expected weather conditions at the destinations and pack appropriate clothing and footwear for comfort during the tour.
• Health and Safety: Be aware of any health considerations or restrictions that may apply, especially if the tour involves unique environments like caves or gardens.
• Accessibility: Kindly be informed that this tour package does not support wheelchair access. Inquire about accessibility options for individuals with mobility issues or special needs, ensuring that accommodations can be made if necessary. 
• Payment and Booking Terms: 100% payment, and booking procedures to secure your reservation effectively.

By considering these factors before booking, travelers can ensure a smooth and enjoyable experience tailored to their preferences and needs.

Travelers should consider packing the following items for a comfortable and enjoyable experience:

• Comfortable Clothing: Dress in layers suitable for the day's activities and weather conditions, including a light jacket or sweater for cooler environments like caves or gardens.
• Comfortable Footwear: Wear sturdy and comfortable walking shoes suitable for walking on various terrains during the tours.
• Sun Protection: Bring sunscreen, sunglasses, and a hat to protect against sun exposure, especially during outdoor activities.
• Personal Essentials: Carry essentials such as a valid ID, passport (if applicable), any necessary medications, and a small first aid kit.
• Camera or Smartphone: Capture memorable moments with a camera or smartphone to document the sights and experiences along the way.
• Water Bottle: Stay hydrated throughout the day by bringing a refillable water bottle, especially during outdoor activities.
• Snacks: Pack light snacks or energy bars for quick bites between meals, especially if the tour includes long stretches between stops.
• Day Bag or Backpack: Carry a small backpack or day bag to keep personal belongings organized and easily accessible during the tour.
• Guidebook or Map: Have a guidebook or map of the destinations to enhance understanding and appreciation of the places visited.
• Cash or Payment Card: Bring local currency or a payment card for optional purchases, souvenirs, or additional activities not included in the tour package.

By packing these essentials, travelers can be well-prepared for a seamless and enjoyable journey, ensuring comfort and readiness for all planned activities and adventures.